Normal delivery in the UK is approx 3-5 working days - we do not deliver at the weekends. Please see table below for delivery charges.

Orders above £55 in value are delivered free of charge, subject to the 20kg limitation, to certain areas - see below.

Maximum package weight= 30kg. Orders over 30kg will be divided into two packages at our discretion.

There is no packaging charge.

Our normal charges apply to England, Wales and Scotland (lowlands and Aberdeen area*). For Scotland highlands & Islands, Northern Ireland, Isle of Man, Isle of Wight, Scilly Isles and the Channel Isles extra charges apply as detailed below.

These are the terms and conditions of sale of JK Foods, the seller of Tiger Tiger products from this website, whose principal place of business is at Bull Close Road, Lenton Industrial Estate, Nottingham, NG7 2UT. These terms will apply to all purchases of Products (as defined below) by Customers (as defined below), whether ordering online, by telephone or by mail. Please read this document carefully after printing it off or downloading it (when using the Internet) before placing an order.

The Supplier may change these terms from time to time. Please check them before making another purchase.

2.1 The Supplier shall supply the Products to the Customer in accordance with these Conditions. The Supplier shall only supply the Products to Customers whose Address is within the mainland of the United Kingdom.

2.2 The Customer warrants to the Supplier that he or she is a Consumer.

2.3 These Conditions are the only terms and conditions on which the Supplier is prepared to deal with the Customer and shall apply to the exclusion of any other express conditions.

2.4 No variation or addition to these Conditions shall be binding upon the Supplier unless agreed in writing between the Supplier and the Customer.

2.5 Subject to any variation in accordance with clause 2.4, these Conditions (together with matters referred to on the face of the Supplier's quotation and/or order confirmation) embody the entire understanding of the parties and override any prior promises, undertakings or representations.

2.6 Any quotation or price list in whatever form given to the Customer is subject to these Conditions and does not constitute an offer to supply.

2.7 The Supplier shall only be bound by an order when written confirmation of the order has been given to the Customer by the Supplier.

2.8 Any omission or error in any sales literature, web page or site, order form, quotation, price list, order acknowledgement, despatch note, invoice or other document issued by the Supplier may be corrected by the Supplier without liability.

2.1 The Supplier shall supply the Products to the Customer in accordance with these Conditions. The Supplier shall only supply the Products to Customers whose Address is within the mainland of the United Kingdom.

2.9 Once the Contract has been formed with the Customer, the Supplier will file it in electronic or paper copy for the Supplier's records.

The charges for the Products are stated on the Supplier's quotation or order acknowledgement (as appropriate). All prices are in £ sterling, are inclusive of VAT (where relevant) and are exclusive of delivery charges, which will be notified to the Customer prior to any order being placed and added to or charged on invoices at the appropriate rates and shall be payable by the Customer.

4.1 Unless otherwise specified in these Conditions or agreed in writing the Customer must pay for Products prior to their despatch to the Customer by such means as the Supplier may notify to the Customer.

4.2 If the Customer fails to make any payment at the time or within the period prescribed by these Conditions, then without prejudice to any other right or remedy available, the Supplier may in its sole discretion: -

4.2.1 suspend the performance of any or all of its obligations under the Contract; and/or

4.2.2 terminate the Contract and any other contract between the Supplier and the Customer for the provision by the Supplier of goods.

The charges for the Products are stated on the Supplier's quotation or order acknowledgement (as appropriate). All prices are in £ sterling, are inclusive of VAT (where relevant) and are exclusive of delivery charges, which will be notified to the Customer prior to any order being placed and added to or charged on invoices at the appropriate rates and shall be payable by the Customer.

5.1 Unless otherwise indicated in the Supplier’s quotation or order confirmation or otherwise agreed by the parties in writing, delivery shall take place at the Address.

5.2 Any dates quoted for delivery of the Products are approximate only and accordingly time for delivery shall not be of the essence.

5.3 Risk of damage to or loss of the Products shall pass to the Customer at the time of delivery or, if the Customer wrongfully fails to take delivery of the Products, when the Supplier has tendered delivery of the goods.

5.4 Except where otherwise agreed by the Supplier in writing, delivery shall take place during Normal Working Hours.

5.5 The Customer shall provide the Supplier with full and safe access to the Address where delivery is to take place.

6.1 The Supplier warrants that the Products will be of satisfactory quality and will correspond with the description of the Products provided by the Supplier.

6.2 In the event of any breach of the warranty referred to at clause 6.1 the Supplier shall replace the Products or repay or credit the price to the Customer. Please see the Supplier's Return's Policy for further information.

7.1 In addition to the Suppliers' rights at condition 4.2 above, the Supplier may terminate the Contract a forthwith by notice in writing to the Customer if the Customer has a bankruptcy order made against him.

7.2 Termination of the Contract for any reason shall not affect any accrued rights or liabilities of either party nor shall it affect the coming into or continuance in force of any provision of the Contract which is expressly or by implication intended to come into or continue in force on or after such termination.

8.1 The Supplier shall accept liability to the Customer for any loss of or damage to any property or injury to or death of person caused by any negligent act or omission or wilful misconduct of the Supplier, its employees, agents or sub-contractors. 

8.2 Except for the type of liability referred to at clause 8.1 and except for any other matters for which the Supplier’s liability may not by law be restricted or excluded, the Supplier’s total liability in respect of any contractual breach or representation, statement or tortious act or omission arising under or in connection with the Contract (a “Default”) shall not exceed two times the total sums paid or payable by the Customer in respect of those Products.

8.3 Notwithstanding anything else contained in these Conditions (and without limiting the Supplier’s liability in respect of injury to or death of any person caused by any negligent act or omission or wilful misconduct of the Supplier, its employees or sub-contractors), the Supplier shall not be liable to the Customer for: 

8.3.1 any losses which are not foreseeable by both parties when the Contact is formed arising in connection with the supply of Products or their use by the Customer; 

8.3.2 any losses which are not caused by any breach by the Supplier;

8.3.3 business or trade losses.

8.4 The Supplier shall not be liable to the Customer for any loss arising out of any failure by the Customer to comply with its obligations under the Contract.

8.5 If a number of Defaults give rise to substantially the same loss then they shall be regarded as the same Default for the purpose of calculating the Supplier's maximum liability pursuant to clause 8.3.

8.6 Nothing in this clause 8 shall confer any right or remedy upon the Customer to which it would not otherwise be legally entitled.

 The Supplier shall not be liable to the Customer if it is prevented or delayed in the performing of any of its obligations to the Customer if this is due to any cause beyond the Supplier's reasonable control including (without limitation): an act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission; failure by the Customer to give the Supplier a correct delivery address or notify the Supplier of any change of address.

Notices or other documents to be given under these Conditions shall be in writing and delivered by hand or sent by registered post or facsimile to the party concerned at, in the case of the Supplier, the Supplier’s quotation or order confirmation and, in the case of the Customer, the Address or such other address as one party may from time to time designate by written notice to the other. Any such notice or other document shall be deemed to have been received by the addressee if delivered, upon delivery; if posted, on the second working day following the date of posting; and if sent by facsimile, when the communication is transmitted to the recipient’s fax number provided that a copy of the communication is sent by registered post or delivered by hand as soon as practicable thereafter.

As a Consumer, there are certain terms implied into the Customer's Contract which the Supplier cannot exclude or limit. For example, under the Sale of Goods Act 1979 (as amended) the Supplier must ensure that the Products are of satisfactory quality. Nothing in this Contract affects these statutory rights.

12.1 No waiver by the Supplier of any breach of these Conditions by the Customer shall be considered as a waiver of any subsequent breach of the same or any other provision. Any waiver must be in writing to be effective.

12.2 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.

12.3 The provisions of the Contracts (Rights of Third Parties) Act 1999 are expressly excluded from the Contract so that no third party may claim any rights under this contract.

12.4 The Contract is governed by the laws of England and the English courts shall have exclusive jurisdiction to resolve any disputes arising as a result of or in connection with it.

Our policy is to refund or exchange only damaged or faulty products. We must be notified of any damages or faults within 7 days of your receipt of Products or, in relation to faults which are not obvious following a reasonable inspection of the Products, within a reasonable time following your receipt of the Products. 

Should you be dissatisfied with any Tiger Tiger Product purchased through this website, please e-mail customerservices@tiger-tiger.co.uk stating the reason for your dissatisfaction, including your name, postal address, contact telephone number and original order number. On receipt of your e-mail we will contact you within 2 working days (this excludes weekends). Do not send products without first e-mailing us as no returns can be accepted without a Returns Authorisation number.